Richmond ServiceDesk Help Desk Software


Help Desk Software, perfect for…

What makes Richmond so great?

  • Save Money
    Save Money
  • Works out of the box
    Works out of the box
  • All-inclusive licence
    All-inclusive licence
  • Easy to use
    Easy to use
ServiceDesk saves your business moneyUsing Richmond ServiceDesk saves money by providing more efficient support, improving customer service, and eliminating long-term problems which impact user productivity.

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ServiceDesk works out of the boxRichmond ServiceDesk provides an out-of-the-box service management system that can easily be customised to specific requirements.

All customisations are maintained during updates to new version releases.

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ServiceDesk all-inclusive licenceRichmond’s unique all-inclusive licensing provides concurrent access to all ITIL functionality.

There is no need to buy additional modules, simply use what you want when you want.

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ServiceDesk is easy to use cross-deviceThe Richmond Customer Service Portal ensures company-wide adoption of self-service by providing an application that is extremely easy to use and delivers the information that customers really need.

Richmond ServiceDesk is designed for mobile working and multi-device usage so your staff and customers can use it wherever they need to on whatever device they are comfortable with.

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Still not convinced? Request a demo!

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Years of experience, hundreds of satisfied customers.

In 25+ years hundreds of businesses have benefited from Richmond ServiceDesk.
You could be one of them, what are you waiting for?


Cigna Insurance
BOM IT Solutions
Historic Royal Palaces
East Surrey College
CLIC Sargent
Bibby Distribution
First Wessex
iTrade Network
Hyperion Insurance Group
National Car Parks
University of Cumbria
Barlow Robbins Solicitors
Suffolk Life
Arun District Council
KCA Deutag
The BRIT School
University of York
The National Archives
Nothern Rail
Ainscough Crane Hire
Health Management
Strictly Education Ltd
Conservative Party