Richmond SupportDesk Webinar Registration

Register now for a Webinar demonstration with a member of the Richmond SupportDesk team. This one to one presentation will enable you to explore the suitability of Richmond SupportDesk for your organisations service desk and help desk requirements.

The session will cover the topics of your choice but could include:

• Rapid setup using a wizard driven console
• Integration with existing IT infrastructure including e-mail & asset management data
• Effective incident lifecycle management for prioritisation, escalation and tracking from phone, email and web support requests
• Adopting ITIL ® processes for structured IT Service Management
• Raising service standards for internal & Managed Service Provider (MSP) support.
• Reporting to gain greater insight into performance of IT service support operations

To register please complete the form below and we will be in contact to arrange a convenient time and date for the webinar to take place.