Richmond SupportDesk - Interfaces
Richmond SupportDesk provides Windows™, Web, and Mobile Client interfaces. This ensures that the service desk is available to service desk technicians, internal and external Customers.
Sign-on capabilities include Single Sign-On and Reserved Sign-On, which allows Administrators to allocate named-user accounts ensuring system availability to service desk technicians that require continuous access.
Please click on the links below to learn more
Windows Interface
Web Interface
- For details of the Richmond SupportDesk web interface for self-service logging and
tracking of service desk incidents via a web browser for end-users/customers click here.
- For further information about the Richmond SupportDesk service desk web access for
support staff click here.
Mobile Interface
