ICT Help desk Interfaces

Richmond SupportDesk ICT Help desk software provides Windows™, Web, and Mobile interfaces; to ensure service desk availability to ICT help desk technicians and internal staff, wherever they are located.

Sign-on capabilities include Single Sign-On and Reserved Sign-On, allowing ICT help desk support administrators to allocate named-user accounts ensuring system availability to ICT help desk technicians that require continuous access.

Please click on the links below to learn more

Windows™ interface

• Windows™ Client

Web Interface

• Self Service Web Portal
• Remote helpdesk access for IT technicians

Mobile Interface

• Windows™ Mobile Interface