Richmond Systems Corporate News
Richmond Systems has gained lots of media attention in the IT press. The following highlights some of the coverage we have received in titles such as Computer Weekly, IT Backbones, Service Management 365, BCS, IT Business Edge, Fresh Business Thinking, The Inquirer, IT Showcase and Channel Business Solutions. Please click on the links to be directed to the full article.
November 07
- Richmond SupportDesk v6.67
Richmond Systems are pleased to announce the latest build release of Richmond SupportDesk v6.67.
October 07
September 07
- Richmond Systems announced today the latest release of Richmond SupportDesk
v6.65, click here for more... - Richmond Systems and Jcom Partnership - Service Management 365 comments on the partnership between Richmond Systems and Jcom in response to the demand from SMEs for improved IT service delivery.
- Read the Education Business magazine article highlighting how schools are increasingly becoming dependent on ICT for teaching and administration and how the effective management of equipment is critical to the success of a school. Click hear to read the full article.
August 07
- Richmond Systems will showcase the latest version of Richmond SupportDesk
at the itSMF exhibition on 12th - 14th November 2007, at the Hilton Brighton
Metropole Hotel. - Microscope Magazine highlight Richmond Systems partnership with Jcom bringing
ITIL to the SME market.
July 07
June 07
- Computer Weekly - Thames Valley Housing Association reap efficient
gains from IT Helpdesk application - IT Backbones - Service Desk Support Prevents Double-Booking Dilemmas
- Service Management 365 - Helpdesk system aims to stop engineers doubling up
- BCS - Risky IT habits of workers revealed
- CrossTec SchoolVue v9 Classroom Management Software released now with printer, web and USB controls, Vista support and enhanced wireless support, providing superior student PC management.
- Richmond Systems announce the latest release of Richmond SupportDesk v6.61 which now includes new Resource Management capabilities, enhanced incident visibility and Microsoft Outlook integration.
May 07
- IT Business Edge - Heaven Help IT as Workers Take Hardware into Own Hands
- Fresh Business Thinking - IT issues 'most irritating' for employees
- Contractor UK - Workers say misery is IT failure
- Personnel Today - Time-wasting costs UK £7bn a year
- IT Backbones - IT teams under siege
- ihotdesk - Workers shun IT support
- The Inquirer - Two thirds of people can't wait for technical support
- Channel Business Solutions -‘Have-a-go heroes’ wreak havoc on technical problems
- BCS - Workers fix own IT problems
- ZDNET - Techies shunned as workers fix own IT problems
- ITPRO - Users resort to DIY fixes to avoid IT department
- Electric News Net – have a go heroes
- Traffic or network which jam jars the most? Click here to read the press release.
- e-Service Talk the online publication for the itSMF publish Richmond Systems five-point guide to best manage your SLAs Read the full results of the survey here.
- IT Pro reports on users resorting to DIY fixes to avoid the IT department. Read
the full results of the survey here.
February 07
- Richmond Systems announced today the latest release of Richmond SupportDesk
v6.5, now with Change Management, Customer Satisfaction surveys and much more... - Click here to read the "Network Computing Magazine" product review
December 06
- Richmond SupportDesk enters new market through Malaysian Software Distributor, ProNetOp.
- Richmond Systems to showcase latest version of Richmond SupportDesk at the
Service Desk & IT Support show 2007, 24th - 26th April, London
Click here for more info.
November 06
- SC Magazine awards Activeworx Security Center SIM software an overall rating of four stars. Click here for more info.
- SC Magazine awards Activeworx Security Center SIM software an overall rating of four stars.
October 06
September 06
- CrossTec and Richmond Systems to Exhibit at ITIM Conference
- Richmond Systems will be exhibiting at the IT Service Management Forum (itSMF)
July 06
May 06
- Richmond Systems announces a strategic alliance with US based CrossTec Corporation
- Richmond Systems are pleased to announce the release of Richmond SupportDesk v6.1
