Small, nimble tech companies are continuing to undermine global incumbents despite growing understanding of the potential threat from disruptive technologies.
Shadow IT is a reality - how can corporate technology teams remain relevant?
It may be a well-worn message, but efficient IT is still crucial to organisations - despite hype trying to convince us otherwise.
UK local government leaders think that technology is their best defence against IT budget cuts according to a report by Unit4.
Business leaders understand the potential of technology, but are tired of being fed technical jargon as a replacement for any real substance according to a report by Eduserv.
Research from Gartner shows that global IT spending will decline 3.5 per cent in 2015, with even emerging economies putting the breaks on outlay. There will however be an opportunity to buck the spending decline for those service desks and IT providers which can demonstrate value.
For 50 years, Bristol-based BOM IT Solutions has delivered, integrated, and supported business technology for its customers. With an ethos of “quality first, customer foremost”, BOM prides itself in helping business maximise their IT investment, ensuring that technology is constantly available and delivering value at all times.
This statement may sound like a joke, but the punchline is no laughing matter for IT support. Eric Wright of Richmond Systems says we’re missing the obvious when trying to improve service desk efficiency.
While the call to avoid using the term “IT” altogether may be too extreme, the notion of technology teams distancing themselves from its sometimes unresponsive and inflexible past is an important consideration for service desks and IT support teams.
Public sector IT leaders must talk about business benefits - not IT - if they are to gain support from beyond the technology department.